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French or Italian Content Moderator
2 semanas atrás
Descrição:
Ready to make a career move?.
We're looking for a French or Italian Content Moderator to join a leading company in Lisbon, Portugal, Elevate your career with competitive pay, generous benefits and more.
- Location: Lisbon, Portugal
- Onsite
- Shift: morning / evening / night 24/7 (rotative)
- Process: Language Test / Screening / Assessment / Video Interview with Hiring Manager
Role Details
- Review, classify and/or remove content according to client guidelines, using specific tools and channels;
- Understand and remain updated on changing client policies and guidelines;
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team;
- Serve as an advocate for the user community;
- Participate in process improvement initiatives that improve quality and efficiency of work;
- Participate in continuous training programs and workgroup discussions for optimal development in the role;
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Basic Qualifications/Skills Needed:
- French or Italian level B1 or above
- English level C1 or above
- Strong coping, emotional resilience, and stressmanagement skills;
- Excellent comprehension, communication, and good English skills;
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies;
- Strong attention to detail;
- Comfort synthesizing and analyzing information from multiple streams;
- Strong critical thinking and decisionmaking skills;
- Deep familiarity and passion for the internet, internet platforms, and internet culture;
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported;
- Ability to work well individually and as part of a team;
- Ability to work differing rotations/shifts and nonstandard work hours;
- Flexibility in meeting changing business needs in a fastpaced environment;
- Commitment to quality, efficiency, and effectiveness;
- Previous business process outsourcing, customer service, or content moderation experience is a plus;
- Valid Work Permit;
- Completed Compulsory Education (Minimum required);
- Having over 18 years of age;
- Availability to work in shifts, on weekends and holidays.
What we offer:
- Health Insurance,
- Transport,
- Fixed term employment contract, with the possibility of renewal,
- Integration in a solid and prestigious multinational company, leader in it's sector,
- Possibility of joining a dynamic team with a high potential.
Tipo de oferta:
Período Integral, Temporário or Contrato de trabalho e termo certo
Duração do contrato: 48 meses
Pagamento: 1 000,00€ ,00€ por mês
Benefícios:
- Cartão/Ticket refeição
- Seguro saúde
- Subsídio de transporte
Horário de trabalho:
- Turno de 8 horas
Requisito de idioma flexível:
- Português Não Necessário
Tipos de pagamento complementares:
- Adicional nocturno
- Bónus de performance
- Bónus trimestral
- Décimo terceiro salário
- Hora extra
- Subsídio de Natal
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