Senior Application Support for Wealth Management
1 semana atrás
Senior Application Support for Wealth Management that will:
- Handle user reported incidents;
- Perform UAT management, UAT technical tests and production implementation for projects and patch upgrades
- Escalate timely to Head of APS on possible risks, escalation matters and management issues
- Ensure Service monitoring, reporting and continuous improvement of the service quality and availability
- Ensure that the all production deliverables are aligned with bank standards and best practices
Technical Skills:
- Bachelor's degree in computer science, information technology, related to technical field, or equivalent experience
- Total of 5+ years of experience as first & secondline (L1 and L2 support) IT Application Support for a business within a fastpaced and competitive environment
- Applications: Olympic knowledge
- Operating Systems: OS400,
- Languages: IBM ILE, COBOL400, Micro Focus COBOL, RPG400
- Database: SQL400
- Other: CFT, IBM CDC and MQ, API
- Methodologies: ITIL
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