Commercial Operations Specialist

1 semana atrás


Lisboa, Lisboa, Portugal EDP PT Tempo inteiro

A
EDP é uma empresa global de energia, que lidera com base nos valores da Inovação, da Sustentabilidade e Humanização.

Recorrendo à tecnologia do futuro criamos soluções altamente focadas nas necessidades das nossas pessoas e dos nossos clientes, nunca descurando do nosso papel e contributo para com a sociedade.


A
Direção de Operações B2B, da
EDP Comercial, líder na energia e serviços de eficiência energética procura reforçar a sua equipa com um(a)
Commercial Operations Specialist.



Principais responsabilidades:

  • Controlar e supervisionar as atividades das operações de contratação B2B: garantir que as atividades relacionadas com a contratação de clientes B2B são executadas de forma eficiente e eficaz.
  • Assegurar a adequação do processo aos requisitos legais do mercado: conhecer as leis e regulamentos relacionados com o setor e garantir que os processos estão em conformidade com esses requisitos.
  • Estar atento às tendências do mercado ajustando antecipadamente os processos, para garantir a competitividade da empresa.
  • Agir de forma coordenada com as necessidades dos ciclos de venda e receita e com as restantes áreas das empresas: estreita colaboração com outras áreas da empresa, como por exemplo as equipas de Vendas, Faturação e Dívida de forma a garantir que os processos de Contratação estão alinhados com as diretrizes da empresa;
  • Assegurar a qualidade das operações dos ciclos de venda e receita: garantir que todas as atividades relacionadas aos ciclos de venda e receita são executadas com alta qualidade e eficiência, a fim de maximizar a satisfação do cliente e a receita.
  • Contribuir para uma cultura de melhoria contínua dos processos: Procurar ativamente maneiras de melhorar os processos existentes, implementar novas ideias para melhorar o desempenho da equipa, bem como desenvolver e implementar métricas para avaliar a eficácia dos processos de contratação B2B;
  • Interação com os stakeholders e clientes: estabelecer e manter relacionamentos positivos com os principais stakeholders, incluindo clientes, fornecedores e outros parceiros de negócios.

Que tipo de perfil procuramos?

  • Licenciatura ou Mestrado em Gestão, Economia, Engenharia Gestão Industrial ou outra desde que possua experiência relevante para a função;
  • Experiência profissional superior a 1 ano em funções similares;
  • Valorizase experiência na área de gestão de operações e/ou conhecimentos no mercado das utilities;
  • Domínio das ferramentas do Office (Excel, Powerpoint, Word) e CRM;
  • Domínio do Português e Inglês (falado e escrito), valorizandose conhecimentos de Espanhol;
  • Capacidade de manter o foco em contexto de pressão bem como a atenção aos detalhes;
  • Elevado nível de autonomia e responsabilidade.

Ser EDP é ter acesso a:

  • Uma experiência profissional numa empresa internacional líder no seu setor, com medidas de trabalho e horário flexíveis e Contrato Sem Termo;
  • Reconhecimento através de uma remuneração compatível com a função e outros benefícios adicionais;
  • Oportunidades de desenvolvimento pessoal e profissional (projetos transversais, mobilidades, voluntariado, etc.).

Sobre a EDP
Como empresa socialmente responsável, incorporamos nos nossos valores e práticas os princípios da Diversidade e Inclusão.

Para alcançarmos todos os nossos objetivos, pretendemos atrair, desenvolver e reter diferentes perfis, assumindo a diversidade como um fator potenciador e diferenciador de inovação fundamental na nossa organização.

Acolhemos e valorizamos todas as pessoas, e estamos comprometidos com a inclusão e sentido de pertença de cada pessoa que integre o Grupo EDP.


  • Certificação TOP Employer, pelo TOP Employers Institute (EDP Portugal; EDP Renováveis);
  • Pertencer ao Bloomberg Gender Equality Index (EDP Portugal; EDP Renováveis;);
  • Certificação em Conciliação (Excelência), pela Fundación Másfamília.

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