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German Technical Support in Lisbon

3 meses atrás

Lisboa, Lisboa, Portugal AMSpace Recruitment Consultancy Tempo inteiro

Join Our Vibrant Tech Hub in Lisbon: Seeking Bilingual Technical Support Specialist (German C2/English B2)

Are you a tech-savvy communicator? Fluent in German and proficient in English? Ready to dive into a dynamic role in the heart of Lisbon?


We're seeking a driven and detail-oriented
Customer Support Specialist to bolster our esteemed client's brand, a key player in the technology sector.

As the go-to expert, you'll guide customers navigating through a spectrum of inquiries and challenges surrounding e-commerce, innovative software, cutting-edge hardware, and seamless wireless connectivity experiences.


What You'll Do:

  • Provide comprehensive presales insights, answer general queries, and extend adept technical support.
  • Uphold our brand's reputation by maintaining a professional yet personable tone in all interactions.
  • Seamlessly transfer complex issues to our dedicated upperlevel tech teams.
  • Partner with our savvy technicians in the quest to solve intriguing tech puzzles.
  • Keep your ticket ecosystem organized and align with the directives from our management team.
  • Embrace a versatile schedule that covers evenings, weekends, and occasionally, festive seasons.
  • Contribute to our knowledge base by reviewing and enriching our help content.

Who You Are:

  • An empathetic problemsolver bursting with communication prowess.
  • A language connoisseur with impeccable German (C2 level) and solid English skills (B2 level).
  • A flexible and enthusiastic team player who thrives amidst our everevolving tech world.
  • Someone who loves to share feedback, ideas, and aims for continuous improvement.

Benefits:

  • Competitive salary with bonus potential
  • Relocation package to Lisbon, including assistance with finding accommodation
  • Vibrant international working environment
  • Career development opportunities
  • Indepth training and ongoing support
  • Access to wellness programs and community activities
For people joining us from other countries
outside of Portugal, we offer a
great relocation support package to make your move going perfectly smooth

  • Travel expenses
  • Airport transfer
  • Accommodation expenses
  • Full support through our dedicated relocation specialist

Why Lisbon?
Lisbon, the sun-kissed and history-rich capital of Portugal, offers an idyllic backdrop for your career development. Embrace the city's vibrant lifestyle, its cultural tapestry, and the opportunity to be part of an innovative tech community.

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