Customer Service Agent for Google Ads

2 semanas atrás

Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

  • Please apply only if you hold EU citizenship or valid work permit for Portugal Thank you
The company
Are you passionate about customer service and enjoy working for global leading companies?

This position will give you insights in how Google Ads works and will boost your career while giving you opportunities to grow.

Does this sound like what you are looking for?


Come and join Google Ads which mission is helping businesses show their ads to customers when they search for businesses on Google Search and Maps.

The Job
As an Arabic Customer Service Agent at Google Ads, your responsibilities will be to:

  • Provide B2B service to small/medium sized businesses for the Arabic market
  • Greet customers warmly
  • Assist customers with questions/potential complaints via phone, email, chat.
  • Inform customers about other business opportunities
  • Provide knowledge about all Google Ad products
Your profile

  • You are an Arabic native speaker and have a B2 level in English
  • You have graduated your A levels
  • You are holding a European residency or a working visa for Portugal
  • You are service minded and willing to solve issues the best possible
  • You have a great ability and flexibility to communicate
  • You have the ability to work under pressure
  • You ideally have experience in customer service
The offer

  • International global player in the market
  • Young and international team
  • Temporary contract of 12 months with the possibility to stay depending on your performance
  • Complete relocation package included:
Offered accommodation (all expenses included)

Airport pick up
Flight reimbursement after 9 months
Yearly flight offered to home country

  • Salary without accommodation: € 1100 Gross/month
  • Salary with accommodation: €1000 Gross/month
  • Possible performance bonus: €200/month
  • Working hours SUN-THU 5AM 5PM
-5 weeks training fully paid

  • Holidays 22 days a year
  • Growing opportunities (Team leader, first line manager.
..)

  • Free activities: Portuguese lessons, cooking classes, social events, sport activities (surfing.
..) ect.

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