German Team Leader

1 semana atrás

Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

Funções Requisitos Adecco Portugal is currently searching and hiring German and English speakers for a role of German Team Leader for it's international telecommunications client, based in Lisbon.

Funções As a Team Leader your main tasks will be:

  • Management, support, organization, and further development of the assigned team
  • Management of approximately 8 to 10 employees
  • Constant monitoring of team performance and achievement of annual objectives
  • Regular coaching / feedback of individual team members (motivation training) and guarantee ofemployee process know-how
  • Discussions on performance and objectives with each employee
  • Guarantee quality and quantity standards within the team

HR Responsibilities:
time and Absence management, involvement in recruiting process

  • Coordination of customer requests in respective internal departments and responsibility for service and process improvement measures
  • Optimization of existing processesRequisitos

Languages:
German native / English;

  • Specialized sales training or equivalent;
  • Experience in team management of a call center team;
  • A strong service mentality and customer orientation;
  • Excellent knowledge of PC- / MS-Office
  • Great motivation
  • Determination
  • Strong initiative and implementation

Enthusiasm and positivismOferta We offer:

  • 1530€ gross base salary + 8,23€ Meal Allowance + Monthly Performance Bonus + Flex Work Allowance;
  • Direct Contract with the Client;
  • MON - SAT (7am-9pm rotative);
  • 100% at the office - LisbonIf your experience and expectations meet the requirements, do not hesitate to apply.

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.

#J-18808-Ljbffr

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