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Migration Coordinator
3 meses atrás
Do you find yourself staring at the cloud often? Then you will like this project because here you will be able to develop cloud integration solutions with a focus on customer needs.
You will work on projects about Cloud Adoption, Data Integration and Cloud Native Services, in a multicultural team with presence in Portugal and Germany.
We are looking for anMigration Coordinator to work in this project in
Aveiro.
That's what it's about:
- Create, maintain, and continuously update server inventory files that are relevant to the migration;
- Plan and conduct server migration interviews with workload owners and document interview results;
- Coordinate migration downtimes with workload owners and ensure a smooth migration process by providing the collected information to the migration team;
- Coordinate with the technical lead on the endtoend migration of workloads;
- Maintain documentation and records of the migration process, including any issues that arise from each migration and how they were resolved;
- Manage and track migration metrics after each successful migration;
- Accompany workload owners through the testing of migrated workloads and ensuring a successful migration;
- Communicate migration metrics and status updates to the project manager;
- Provide bestinclass support to the technical team;
- Consistently update the interview questionnaire with the support of the technical team.
Requirements:
- 5+ years of experience in technical support or a similar customer serviceoriented environment;
- Experience in documenting technical issues in a structured manner;
- Experience with tools such as Jira, any other ticketing system, and Excel;
- Plus, but not a must, proficiency in German.
This is you:
- At heart, you are a passionate team player who respects the opinions of your colleagues. To top it off;
- Strong service orientation Transition Manager
- Bachelor's degree in a relevant field such as Information Technology or Business Information Technology;
- Experience in transition management, technical project management and implementation of migration projects;
- Excellent customer service and communication skills;
- Ability to work independently, reduce complexity to its essence, and get things done attitude;
- High levels of accuracy and attention to detail with a problemsolving attitude;
- Wellorganised and methodical approach to work.
Tecnologias:
Agile
JIRA
MS Excel
Modalidade:
- Hybrid
Localização:
- Aveiro
Idiomas:
- English, Portuguese
Referência:
- Ref. 2024/0278