Directories & Authentication Manager

2 semanas atrás

Porto, Porto, Portugal ISS AS Tempo inteiro

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Become the new Directories & Authentication Manager at ISS, an international, global, well-known company from the facilities management industry, opening a new office in Warsaw, Poland.

Location: Warsaw, Poland or Porto, Portugal

Language: English

Application deadline:

Main purpose for the position

The Directories & Authentication Manager will be part of the IAM Team and will be responsible for managing a team of engineers and Entra ID / Active Directory Services / SSO & Authentication technology stack in a large, complex, global environment. This role is crucial for the governance and operational support of authentication services, providing identity and access management (IAM) functions and systems that enable highly available and secure employee access to applications and data across the enterprise. The individual in this role will collaborate with various teams including Security Architecture, Information Security & Risk Management, Risk and Controls Group, and application team leaders to support and enforce overall Information Security policies and compliance.

Your key responsibilities will be:

  • Ensure operational stability of mission-critical IAM systems including Active Directory, Entra ID, LDAP, single sign on (SSO), PKI, DNS and related supporting utilities and services
  • Evaluate Directory Services operational activities and solution designs to ensure they achieve stable, supportable outcomes.
  • Partner with internal customers such as application owners and system owners to drive the adoption of directory services and ensure the services meet requirements.
  • Support ISS customers with Customer Access Management and Identity Management (CIAM) integration, ensuring authentication/SSO integration and B2B/B2C solutions
  • Develop and drive evolution of identity systems, strategy and roadmap, improving operational maturity levels and adding capabilities based on current and anticipated customer needs.
  • Lead decision making, planning, and execution of major upgrades and migrations.
  • Lead a diverse on-site and remote team, providing guidance, mentorship, and performance evaluations.
  • Serve as Directory Services subject matter expert and provide advisory and consulting services as needed.
  • Manage employee development and performance.
  • Ensure compliance with security policies and industry standards.

Professional Qualifications:

  • 6+ years of experience in Directory Services area, like Active Directory, Azure Active Directory, Federation Services and others
  • Hands-on experience with CIAM solutions, preferably Microsoft Entra / Azure Active Directory B2B/B2C solution - architecture, design, configuration, testing, development, integration and deployment
  • Good understanding of concepts such as Identity Lifecycle, Access Governance, self-service, automated approval process, RBAC, ABAC, Attestation & Reconciliation, separation of duties and recertification
  • Extensive experience with various federation models including SAML, WS-Fed, OAuth, OpenID Connect.
  • Experience in Public Key Infrastructure (PKI) including certificate authorities and certificate lifecycle management.
  • Good understanding of external and internal DNS

Personal Qualifications:

  • Strong leadership skills with experience managing a diverse team, providing mentorship, and conducting performance evaluations.
  • Ability to drive decision making, planning, and execution of major upgrades and migrations
  • Ability to build strong relationships with business partners at all levels.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS


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