Associate Manager, Payroll Client Services
2 semanas atrás
What this job can offer youThe opportunity to start and define a career path in management in a fast growing companyResponsibility for a team of Payroll Support Specialists.
The chance to develop and refine team processes and training programs, directly impacting team performance and customer satisfaction.Opportunities for professional growth in leadership, payroll and customer service.
The autonomy to innovate and implement strategies that contribute to the long-term success of Remote's payroll client services.
What you bringLeadership experience in a payroll customer service role, or relevant people managing/influencing skills as an individual contributorA strong foundation in payrollExceptional verbal and written communication skills in English.
A collaborative mindset, open to working with various teams across the organization.Strong analytical skills and adeptness in generating and interpreting reports to drive decision-making.
A self-starter attitude, quick learning capability, and proficient computer skills.
Excellent problem-solving skills, proactive in identifying and addressing issues before they escalate.
Agility and flexibility in a fast-paced environment, with the ability to multitask and provide quick, innovative solutions.
Experience with Zendesk or similar platforms is highly regarded.
Key ResponsibilitiesLead and inspire a dedicated team of Payroll Support Specialists, driving them towards excellence in payroll, customer service and operational efficiency.
Serve as the primary liaison for the team on all matters related to payroll, and inter-departmental collaboration.Foster an innovative approach to payroll customer service within the team, encouraging creative problem-solving and exceptional communication across all channels (email, chat, video, Slack, etc.).Learn to manage and administer our systems (Zendesk, email chat, etc.)Utilize data analytics to understand business needs and client trends.
Develop and implement a comprehensive training curriculum for new and existing team members, enhancing their skills and knowledge of company processes, payroll systems, and customer service best practices.
Exhibit excellent organizational skills, taking the initiative to address immediate issues while planning strategically for future team and customer needs.
Engage directly with clients as needed, providing support and ensuring their satisfaction and loyalty to Remote's services.Encourage a culture of continuous learning and improvement within the team, maintaining flexibility and a positive attitude in the face of challenges.
PracticalsYou'll report to:
Senior Global Manager, Payroll Client ServicesDirect reports: 8-10 Payroll Support SpecialistsTeam: Payroll - Payroll Client ServicesLocation: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversifyStart date: As soon as possibleRemote Compensation PhilosophyRemote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate.
We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.
We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is 35,300 $ to 70,500$.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level.
The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands.
The base salary range may be subject to change.Application processRoughly 1.5 hours across 6 weeks
Interview with recruiterInterview with future managerInterview 1 with future team membersInterview 2 with future team membersPrior employment verification check
#J-18808-Ljbffr
-
Associate Manager, Payroll Client Services
2 semanas atrás
Lisboa, Lisboa, Portugal Remote Tempo inteiroWhat this job can offer you The opportunity to start and define a career path in management in a fast growing company Responsibility for a team of Payroll Support Specialists. The chance to develop and refine team processes and training programs, directly impacting team performance and customer satisfaction. Opportunities for professional growth in...
-
Payroll Manager
Há 1 mês
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroOportunidade de trabalho na Consultoria de Payroll de uma das Big4O nosso cliente, uma das Big4, está a reforçar a sua equipa de Consultoria de Payroll.Principais responsabilidades:Liderar e motivar uma equipa de Payroll e supervisionar o trabalho da mesma;Gerir continuamente uma pool de clientes de diferentes dimensões e segmentos de negócio,...
-
Payroll Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroOportunidade de trabalho na Consultoria de Payroll de uma das Big4O nosso cliente, uma das Big4, está a reforçar a sua equipa de Consultoria de Payroll.Principais responsabilidades:Liderar e motivar uma equipa de Payroll e supervisionar o trabalho da mesma;Gerir continuamente uma pool de clientes de diferentes dimensões e segmentos de negócio,...
-
Payroll Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroOportunidade de trabalho na Consultoria de Payroll de uma das Big4O nosso cliente, uma das Big4, está a reforçar a sua equipa de Consultoria de Payroll.Principais responsabilidades:Liderar e motivar uma equipa de Payroll e supervisionar o trabalho da mesma;Gerir continuamente uma pool de clientes de diferentes dimensões e segmentos de negócio,...
-
Payroll Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal ADP Tempo inteiroPosition DescriptionOverview:ADP Iberia is dedicated to providing payroll and HR outsourcing services to its clients. In order to provide the best service, it must have a large area of customer service professionals and a product that provides service to both customer users and internal users who perform the entire payroll process, portal administration,...
-
Payroll Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente O nosso cliente é uma das Big4. DescriçãoLiderar e motivar uma equipa de Payroll e supervisionar o trabalho da mesma;Gerir continuamente uma pool de clientes de diferentes dimensões e segmentos de negócio, assegurando um bom serviço e a entrega de um trabalho de qualidade;Assegurar o correto cumprimento dos requisitos legais e...
-
Senior Regional Payroll Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Atlas Technology Solutions Tempo inteiroWe believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially...
-
HR Payroll Manager
2 semanas atrás
Lisboa, Lisboa, Portugal TRIANGLE TALENT PORTUGAL Tempo inteiroTriangle Talent Solutions Portugal, is looking for HR Payroll Manager (M/F) for a leading company in its sector for Lisbon for direct integration in a client company.Mission:Communicate and administer established human resource policies and procedures.Administer, understand and effectively use existing human resource information and payroll...
-
Payroll Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Infinera Tempo inteiroJoin Infinera's global team working from Lisbon.Payroll Manager - EMEAWe are looking for a senior professional to be responsible for managing all payroll activities in the EMEA region. Experience in running a global payroll organization and understanding the various aspects of dealing with different countries Leading a team of 4 people, some located in other...
-
Payroll Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Unit4 Tempo inteiroCompany DescriptionWho we areUnit4 is a cloud leader in people-based ERP. We've specialized in software for service organizations since the early 1980s. Today, our technology is central to the organizations we serve - it delivers a completely new people experience, enabling our customers to engage their people efficiently and productively so they can spend...
-
Payroll Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente O nosso cliente é uma das Big4. Descrição Liderar e motivar uma equipa de Payroll e supervisionar o trabalho da mesma; Gerir continuamente umapool de clientes de diferentes dimensões e segmentos de negócio, assegurando um bom serviço e a entrega de um trabalho de qualidade; Assegurar o correto cumprimento dos requisitos legais e...
-
Global Ssc Payroll Consultant
2 semanas atrás
Lisboa, Lisboa, Portugal CGI Tempo inteiroGlobal SSC Payroll Consultant:Category: Human ResourcesMain location: Portugal, Lisboa, LisboaPosition ID:JEmployment Type: Full TimePosition Description:You are looking for an international oriented position within payroll? You are keen to support Payroll Processes within a large IT organization together with a great team spread around the whole world? CGI...
-
Associate Project Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro(Translation) Associate Project ManagerLisboa Lisboa, Portugal col-wideJob Description:IQVIA is looking for a motivated and- oriented Associate Project Manager to manage the translation development projects of Clinical Outcomes Assessments (COAs). JobSummaryThe Associate Project Manager will be responsible for managing the lifecycle of COA cultural...
-
Payroll Associate, Portugal
2 semanas atrás
Lisboa, Lisboa, Portugal Deel Tempo inteiroWho we are and what we doDeel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.Companies should be able to hire the best...
-
Assistant Store Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our client is a world famous sports brand. Descrição Reporting to the Store Manager, this Assistant Store Manager Sports will have the following responsibilities:Ensure the store consistently achieves or exceeds sales, KPIs, and profitability targets through effective planning, expense control, and customer service;Uphold high...
-
Assistant Store Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our client is a world famous sports brand. Descrição Reporting to the Store Manager, this Assistant Store Manager Sports will have the following responsibilities: Ensure the store consistently achieves or exceeds sales, KPIs, and profitability targets through effective planning, expense control, and customer service; Uphold high...
-
Operations Strategy Associate Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroOperations Strategy Associate Manager Lisboa Operations Strategy Associate ManagerLisboa Lisbon, Lisbon, Portugal THE ROLE As Indie Campers Associate Manager of Operations Strategy, you will be focused on optimising and developing Indie Campers Field Operations and its contact with other operations' teams such as Logistics, Fleet & Asset Management, Area...
-
Associate Business Process Manager
2 semanas atrás
Lisboa, Lisboa, Portugal ERM Tempo inteiroAssociate Business Process Manager (Mid Senior Level) Lisboa Associate Business Process Manager (MidSenior Level)Lisboa Lisbon, Lisbon, Portugal As the Associate Business Process Manager, you will be responsible for supporting process improvements across people, technology (Salesforce applications), and behavior in Sales and Marketing, working closely with...
-
HR Payroll Service Delivery Lead
2 semanas atrás
Lisboa, Lisboa, Portugal ConvaTec Tempo inteiroAbout us:Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to...
-
Payroll Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Remote Tempo inteiroAbout Remote:All of our positions are fully remote. You do not have to relocate to join usWhat this job can offer you:Reviews and guarantees submission of payroll-related data to service providers, statutory filing requirements and payroll approvals. Manages existing relationships with payroll, accounting and benefits service providers. Serve as a primary...
