Dutch Orders Support For Apple
2 semanas atrás
EN:
Dutch Orders Support for Apple / REMOTE – Home Office / Start 15.07 & 29.07
NL:
Nederlandstalige bestelondersteuning voor Apple REMOTE – Home Office / Start 15.07& 29.07
PT :
Suporte para pedidos em holandês para da Apple / REMOTE – Home Office / Início 15.07 e 29.07
- Location:
Start date: 15.07 & 29.07
Remote work system from anywhere in Portugal (mainland) – Monday to Sunday from 07:00 to 23:59 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
We don't need experience, we offer training (10 days)? The company:
Our client is Apple: Pioneers of innovation, creators of iconic products, and champions of creativity. Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.
Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.
We are growing in our Retail Back-office team and if you are Dutch speaking Apple fun looking for a new challenge & working from home in Portugal opportunities, this offer is just for you- As a Customer Support you will: Resolve complex issues related to online orders , ensuring customers receive top-tier consumer electronics Focus on swiftly resolving issues throughout the lifecycle of online purchases , from order placement to delivery and beyond Collaborate with partners to resolve issues Conduct thorough investigations to make decisions affecting customer and partner relationships Maintain records in SAP , demonstrating a high level of attention to detail and adherence to KBase protocol for accurate documentation.
- Competitive salary and compensation system from 1144€gross /month: 980€ gross x 12 month – base salary 164€ / Month – Christmas bonus + holiday bonus 7 € / day (c.a. 154€ /Month) – Meal allowance paid via the food card that can be used in supermarkets, cafeterias and restaurants Extra paid night hours & weekends (according to the Portuguese law) What else do we offer
Remote work system from anywhere in Portugal (mainland) – Monday to Sunday from 07:00 to 23:59 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; Private health insurance (in addition to standard insurance)22 days paid vacation per year Complete online hiring process regulated ? What do we expect:
Fluency in Dutch (C1 – native level) Proficiency in English – (min.
B2 level) You live anywhere in Portugal (mainland) or you are ready to relocate there Willingness to work in a back-office environment with customer satisfaction in mind Ability to proactively utilize strong problem-solving skills to deliver customer-focused solutions.
Knowledge of SAP is an advantage; otherwise, we can help with that. We do NOT require previous experience, we will teach you everything during 10 training days? EU citizenship or a residence permit in Portugal is mandatory Are you interested in a new adventure? Then apply to start your new career We look forward to youProblems with the application via the form? file too big? – Send your CV by email: * By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy #teletrabalho, remoto, apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, klantenservice, medewerker klantenservice, operador de call center,, Apple, technology fan, Apple fan, Technologiefan, Apple-fan, Remote, , fã de tecnologia, fã da Apple, controle remoto, back office tasks, tarefas de backoffice, Backofficetaken, backofficethee in de detailhandel, Equipe de back-office de varejo, Retail Back-Office Team
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