Premier Customer Care Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Fedex Group Tempo inteiro
Podsumowanie pozycji: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Interpersonal Skills, Microsoft/ Office PC Skills, Problem Solving Skills, Team Working Skills, Written & Verbal Communication Skills;

Additional InformationData wyslania: 17-May-2024
Data zamkniecia: 29-Sep-2024
Firma FedEx powaznie podchodzi do filozofii, która stawia pracowników na pierwszym miejscu. Jestesmy pracodawca zapewniajacym równe szanse rozwoju dla wszystkich i zaangazowanym w budowanie róznorodnego i wolnego od dyskryminacji zespolu pracowniczego.

Nasza firma
FedEx Express to jedna z najwiekszych firm swiadczacych uslugi transportu ekspresowego, która konsekwentnie uznawana jest za jedna z 10 najbardziej podziwianych firm w rankingu magazynu "Fortune". Kazdego dnia FedEx dostarcza rozwiazania transportowe i biznesowe dla swoich klientów pochodzacych z 220 krajów i na obszarze calego swiata. Obsluga tej globalnej sieci jest mozliwa dzieki wyjatkowemu zespolowi pracowników FedEx zaangazowanych w dostarczanie uslug najwyzszej jakosci.

Nasza filozofia
Filozofia P-S-P (ang. People-Service-Profit – Ludzie-Usluga-Zysk) okresla zasady lezace u podstaw kazdej decyzji, polityki lub dzialania firmy FedEx. Nasza firma troszczy sie o swoich pracowników, a oni w zamian zapewniaja perfekcyjna obsluge naszych klientów, którzy z kolei nagradzaja nas dochodem niezbednym dla zabezpieczenia naszej przyszlej dzialalnosci. Najwazniejszym elementem, dzieki któremu filozofia People-Service-Profit ma tak pozytywny wplyw na firme, jest zamkniecie tego kola poprzez wprowadzenie zysków z powrotem do dzialalnosci i inwestowanie w naszych pracowników.
Nasz sukces w branzy jest zasluga naszych pracowników. Dzieki naszej filozofii P-S-P stworzylismy srodowisko pracy zachecajace czlonków zespolów do stosowania innowacyjnego podejscia podczas swiadczenia jak najwyzszej jakosci uslug dla naszych klientów. Troszczymy sie o ich dobro i doceniamy ich wklad w dzialalnosc firmy.

Nasza kultura
Nasz sukces w branzy jest zasluga naszych pracowników. Dzieki naszej filozofii P-S-P stworzylismy srodowisko pracy zachecajace czlonków zespolów do stosowania innowacyjnego podejscia podczas swiadczenia jak najwyzszej jakosci uslug dla naszych klientów. Troszczymy sie o ich dobro i doceniamy ich wklad w dzialalnosc firmy.

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