Customer Advisor For Streaming Platform
2 semanas atrás
Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in LisbonYou would work in a fast-paced and high performing work environment with super colleagues.
TasksYour responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutions Providing help with regards to software functionalityEnsuring high level of customer satisfaction Recording data in the CRM systemProviding ad-hoc supportBeing a team player and participate in the success of the team and projectRequirementsSkills, qualifications, and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, are proactive and a team player? Then they might have an opportunity for you to join themYou are a native German speaker (this is a must) + a good level of English You are looking for a job opportunity abroadYou are motivated and committed to your workYou have no trouble with writing in GermanYou are a team player and willing to work with many other nationalitiesA sales/ Commercial background is a plusPrevious experience in Customer Service or credit recovery experience is a plusBenefitsWhat's in it for you? Working hours: Monday to Sunday 8 AM to 9 PM (8 hours)
A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.
If you live outside Portugal:
reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development, and career evolutionStarted up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
#J-18808-Ljbffr-
Customer Advisor For Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in LisbonYou would work in a fast-paced and high performing work environment with super colleagues.Tasks Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries...
-
Customer Advisor For Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company which is shaping the future of our global entertainment?Then you should apply to this great experience in LisbonYou would work in a fast-paced and high performing work environment with super colleagues.Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from...
-
Customer Service For Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service for Streaming Platform (French Speaker) You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.Tasks Your responsibilities and impact as Customer Service for Streaming Platform will be: Assist viewers through phone and/or chat...
-
Customer Advisor for Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroTasksYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting Identifying issues and provide solutions Providing help with regards to software functionality Ensuring high level of customer satisfaction Recording data in the CRM system...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company that is shaping the future of global entertainment?Then you should consider this excellent opportunity in LisbonYou will be part of a dynamic work environment alongside amazing colleagues.Your responsibilities and impact as a Customer Advisor for a Streaming Platform will include:Handling customer inquiries through social...
-
Customer Advisor for Streaming Platform
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company that is shaping the future of global entertainment?Then you should consider this excellent opportunity in LisbonYou will be part of a dynamic work environment alongside amazing colleagues.Your responsibilities and impact as a Customer Advisor for a Streaming Platform will include:Handling customer inquiries through social...
-
Customer Advisor for Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company that is shaping the future of global entertainment?Then you should consider this excellent opportunity in LisbonYou will be part of a dynamic work environment alongside amazing colleagues.Your responsibilities and impact as a Customer Advisor for a Streaming Platform will include:Handling customer inquiries through social...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroSwedish speaking User Support Advisor for online video streaming platform Role: Swedish speaking User Support Advisor for online video streaming platform Salary: 16k per year + lagnuage bonus of 2460 Euros Contract:12m Hours of work: operational hours are 24/7 The Company Our client is an American, fortune 500 multinational a corporation that provides IT...
-
Customer Advisor for Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroDo you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in LisbonYou would work in a fast-paced and high performing work environment with super colleagues.TasksYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from...
-
Customer Support For Music Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJoin the team in Lisbonand become a vital part of aglobal music streaming platform as a Customer Support Representative. We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service.Your responsibilities and impact as aCustomer Support for Music Streaming Platformwill be: In this role, you will...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroGerman speaking Customer Advisor for global media platform Role: German speaking Customer Advisor for a global media platform Salary: 16-19K euro gross p/a (depending on experience) plus benefits (food vouchers, public transport allowance and performance bonus) Relocation: 2000 euro gross relocation bonus offered to those relocating outside Portugal The...
-
Customer Service For Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWhich is your favourite character: Iconic Mickey Mouse, Winnie the Pooh, Princess Jasmine or Pocahontas? Our client is looking for people in their customer support position for a famous streaming platform. If you are ready to help customers with day-to-day issues and provide support, keep reading ; ) Your responsibilities and impact as a Customer Service...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroLatvian speaking User Support Advisor for online video streaming platform Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroFrench speaking User Support Advisor for online video streaming platform Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this...
-
Customer Service For Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service for Streaming Platform (French Speaker)You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.TasksYour responsibilities and impact as Customer Service for Streaming Platform will be: Assist viewers through phone and/or chat...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroSwedish speaking User Support Advisor for online video streaming platform Role: Swedish speaking User Support Advisor for online video streaming platformSalary: 16k per year + lagnuage bonus of 2460 EurosContract: 12mHours of work: operational hours are 24/7The Company Our client is an American, fortune 500 multinational a corporation that provides IT...
-
Customer Service For Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service for Streaming Platform (French Speaker) You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.Tasks Your responsibilities and impact as Customer Service for Streaming Platform will be: Assist viewers through phone and/or chat...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroFinnish speaking User Support Advisor for online video streaming platform Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroGerman speaking User Support Advisor for online video streaming platform Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroFrench speaking User Support Advisor for online video streaming platform Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this...
