Customer Advisor WH french speakers

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talent Tempo inteiro

Your role will involve:

  • Assisting users with Pre-Sales, Inquiries, and technical support via phone/email/chat/social channels.
  • Adapting the brand's voice for interactions on private and public channels.
  • Handling customer escalations and escalating issues when necessary.
  • Responding to inbound customer requests and documenting case information.

Benefits not to be missed:

  • Salary: €15,878 per year (base salary + performance bonus).
  • Private health insurance available after 6 months.
  • Meal Allowance, Christmas and Holiday bonuses.
  • Relocation support for candidates from abroad.

Requirements:

  • Must be a native French speaker with fluent English.
  • Excellent communication skills and attention to detail.
  • EU ID or Residence card required.
  • On-site position in Portugal.


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