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German Customer Advisor for Air Conditioning World

3 meses atrás


Lisboa, Lisboa, Portugal Foundever Tempo inteiro

Come and work with us.

Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you

German native or fluent with strong

English communication skills?

Looking to make your career in a multicultural environment in sunny and happy

Lisbon?

So we have the perfect opportunity for you

Your future project:
join our

German Customer Support team.

Our

client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs

As a

customer service specialist in this project, your daily responsibilities will include:

  • Provide exceptional customer service;
  • Assist the customers with any inquiries related to our products and services;
  • Solve with precision and efficiency emerging issues that customers may face
  • Find solutions and optimize the customer's technical knowledge
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create an amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:

  • Native or proficient level of
    German (C2):
  • Advanced level of
    English (at least C1) both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
-
Must hold EU citizenship or valid work permit for Portugal:

Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging companywide initiatives, including our EverBetter wellness program
  • Job stability
  • Lifelong skills and experience
  • Excellent work culture

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