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German Customer Advisor For Air Conditioning World Leader Company

3 meses atrás


Lisboa, Portugal Sitel Corp. Tempo inteiro

Come and work with us.Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?Are you German native or fluent with strong English communication skills?Looking to make your career in a multicultural environment in sunny and happy Lisbon?So we have the perfect opportunity for youYour future project: join our German Customer Support team.Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.As a customer service specialist in this project, your daily responsibilities will include:Provide exceptional customer service; Assist the customers with any inquiries related to our products and services; Answer customer calls and emails, and resolve their issues in a timely and professional manner; Solve with precision andefficiency emerging issues that customers may face; Find solutions and optimize the customer's technical knowledge; Meet and exceed our service quality goals, compliance regulations and productivity targets; Create an amazing experience that people value and we are proud of; Be responsible to followthe direction of management and provide feedback.To succeed in the role, you will need to have:Native or proficient level of German (C2)Advanced level of English (at least C1) both verbal and written; Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills; Analytical and problem solving skills with strong attention to detail; Desire to learn and advance, be a curious investigator and problem solver; Must hold EU citizenshipor valid work permit for Portugal; Be a local candidate or willing to relocate to sunny Lisbon, Portugal.Benefits.Signing bonus; Relocation package;Competitive wages; Paid professional training; Employee discounts;Private healthcare & dental insurance (after six months of employment); Growth opportunities through various development programs; Fun and engaging company-wide initiatives, including our EverBetter wellness program; Job stability;Life-long skills and experience; Excellent work culture.Go further with FoundeverWe believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.Apply todayWatch this video to get a sneak peek of the job in action.#J-18808-Ljbffr