Swedish Customer Advisor for Air Conditioning World Leader Company

Há 1 mês


Lisboa, Lisboa, Portugal Sitel Tempo inteiro

Are you a tech enthusiast looking to work with an innovative air conditioning provider?

Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.

As a customer service specialist, your daily responsibilities will include:

  • Providing exceptional customer service;
  • Assisting customers with inquiries related to our products and services;
  • Answering customer calls and emails, and resolving their issues in a timely and professional manner;
  • Solving emerging issues with precision and efficiency;
  • Optimizing customer technical knowledge;
  • Meeting and exceeding service quality goals, compliance regulations and productivity targets;
  • Creating an amazing experience that people value and we are proud of;
  • Following management direction and providing feedback.

To succeed in the role, you will need to have:

  • Native or proficient level of Swedish (C2);
  • Advanced level of English (at least C1) both verbal and written;
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills;
  • Analytical and problem-solving skills with strong attention to detail;
  • Desire to learn and advance, be a curious investigator and problem solver;
  • EU citizenship or valid work permit for Portugal;
  • Local candidate or willing to relocate to Lisbon, Portugal.

Benefits.

  • Relocation package;
  • Competitive wages;
  • Paid professional training;
  • Employee discounts;
  • Private healthcare & dental insurance (after six months of employment);
  • Growth opportunities through various development programs;
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program;
  • Job stability;
  • Life-long skills and experience;
  • Excellent work culture.

Grow with FoundeverTM.

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.



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