Air Conditioning Solutions Specialist Lisbon Portugal

2 meses atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About Us

Our company, a world leader in air conditioning solutions, is seeking a highly skilled and motivated individual to join our German Customer Support team based in Lisbon, Portugal.

Salary and Benefits

The successful candidate can expect a competitive salary of approximately €37,500 per annum, reflecting the high cost of living in Lisbon. This includes a base salary range of €30,000 to €40,000, with additional benefits such as health insurance, pension scheme, and paid annual leave.

Job Description

We are looking for an experienced customer service specialist who can provide exceptional support to our clients in Germany. The ideal candidate will have native or fluent German language skills, advanced English language skills, and strong communication and problem-solving abilities.

Responsibilities

  • Provide expert advice on air conditioning solutions to clients via phone and email
  • Analyze customer inquiries and resolve issues efficiently and effectively
  • Meet and exceed service quality goals, compliance regulations, and productivity targets
  • Work collaboratively with internal teams to ensure seamless customer experience

Requirements

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication and problem-solving skills
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Portugal

What We Offer

We offer a dynamic and multicultural work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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