Swedish Customer Advisor for Vivino

Há 1 mês


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

Customer Support Specialist - Swedish Native

Are you a Swedish native with strong English communication skills looking to make your career in a multicultural environment? Do you want to help customers everywhere to enjoy wine purchase to the fullest?

As a customer service specialist, your daily responsibilities will include providing support to app users and solving customer and supplier queries regarding purchasing and delivery tracking through written and phone communication. You will also offer solutions to customers in order to help them discover and buy wine in a fun, easy, and effortless way.

Key responsibilities include:

  • Provide world-class support service and offer solutions to our customers during and after their travels by ensuring timely follow-up, closure, and feedback
  • Meet and exceed our service quality goals, compliance regulations, and productivity targets
  • Create amazing experiences that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback


Requirements include:
  • Native or proficient level of Swedish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal


Benefits include:
  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture


We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    About the RoleWe are seeking a highly skilled German Customer Advisor to join our team at Vivino. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, helping them to discover and purchase wine in a fun and effortless way.Key ResponsibilitiesProvide timely and effective support to customers...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Job Title: Swedish Customer Advisor for Air Conditioning World Leader CompanyAbout the Role:We are seeking a highly skilled Swedish Customer Advisor to join our team at Sitel Corp. As a Swedish Customer Advisor, you will be responsible for providing exceptional customer service to our clients in the Swedish language.Key Responsibilities:Provide technical...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Are you passionate about helping customers discover and enjoy wine?Do you have strong French and English communication skills?Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. We are looking for a dedicated French Customer Advisor to join our team.Your key responsibilities:Provide...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Customer Service Role for Italian SpeakersVivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. As a customer service specialist, your daily responsibilities will include:Provide world-class support to app users and solve customer queries regarding purchasing and delivery tracking through...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    About the JobAs a German Customer Support Specialist at Vivino in Portugal, you will be part of our multicultural team dedicated to delivering exceptional customer experiences. We are looking for a native German speaker with strong English communication skills to join our team and provide top-notch support to our customers.


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Vivino is a leading online wine marketplace and mobile app, driven by a community of millions. We're seeking a skilled French Customer Service Specialist to provide world-class support to our customers.Your key responsibilities will include:Responding to customer inquiries regarding purchasing and delivery trackingOffering solutions to help customers...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Deliver Exceptional Customer ExperienceWe are seeking a skilled Swedish Customer Advisor to join our team of dedicated professionals at a leading printer company. As a key member of our multilingual team, you will be responsible for providing top-notch customer service to clients worldwide.Responsibilities:Resolve customer inquiries through phone and email...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Customer Service OpportunityVivino, the world's largest online wine marketplace, is seeking a skilled customer service representative to join our Italian team. As a customer service specialist, you will be responsible for providing world-class support to app users and solving customer queries regarding purchasing and delivery tracking.Key...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Customer Support Specialist for Swedish LanguageWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our Swedish-speaking clients.Key Responsibilities:Provide customer support via phone, email, and chatAssist...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    About the RoleWe are seeking a highly skilled and motivated Swedish Customer Advisor to join our team at a global leader in the printer industry.As a Customer Service Specialist, you will be responsible for providing exceptional customer support to our clients, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely...


  • Lisboa, Lisboa, Portugal Vertente Humana, Lda Tempo inteiro

    Job Title: Swedish Customer Support AgentAbout the Job:We are seeking a highly motivated and customer-focused Swedish language support agent to join our team at Vertente Humana, Lda.Key Responsibilities:Provide excellent customer service to clients via phone calls.Communicate effectively with customers in Swedish, resolving their queries and concerns.Work...


  • Lisboa, Lisboa, Portugal Manpowergroup Greece Tempo inteiro

    Customer Service Representative - Swedish LanguageWe are seeking a highly skilled and fluent Swedish speaker to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our international clients.Key Responsibilities:Respond to customer inquiries in...


  • Lisboa, Lisboa, Portugal Vertente Humana, Lda Tempo inteiro

    Job Title: Customer Service Representative - Swedish SpeakerJob Description:We are seeking a highly motivated and customer-focused Swedish-speaking Customer Service Representative to join our team at Vertente Humana, Lda. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    We are seeking a skilled and enthusiastic Customer Support Specialist to join our team at Vivino, the world's largest online wine marketplace.As a Customer Support Specialist, you will play a critical role in providing exceptional support to our customers, ensuring they have a positive experience with our platform. Your primary responsibilities will...


  • Lisboa, Lisboa, Portugal Manpowergroup Greece Tempo inteiro

    Bilingual Customer Service Professionals are sought after by ManpowerGroup Greece to provide exceptional customer experience for international clients.Responsibilities include responding to customer inquiries, providing information, and communicating through various channels. The ideal candidate will possess native or near-native fluency in Swedish,...


  • Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

    About Konecta PortugalWe are a BPO and Contact Center company specializing in omnichannel customer management. Our commitment to innovation and qualified, dynamic, and multicultural teams enables us to deliver exceptional customer experiences for leading brands.Role DescriptionAs a Swedish Customer Service Agent for a prestigious fashion brand, you will be...


  • Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

    We are a BPO and Contact Center company specializing in omnichannel customer management. We help leading brands enhance their Customer Experience through our commitment to innovation and qualified, dynamic, and multicultural teams.As a Swedish Customer Support Representative for a prestigious fashion brand, you will be part of our team in Portugal, working...

  • Swedish Customer Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Imaging Solutions Specialist Job DescriptionCompany Overview:We are a renowned global leader in providing innovative imaging solutions and technologies that help customers worldwide. Our goal is to deliver exceptional customer experiences, driving growth through our diverse portfolio of products and services.Salary:The estimated annual salary for this...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Role OverviewAt Cross Border Talents, we are seeking a skilled Swedish Customer Support Specialist to join our team. As a key member of our international support team, you will provide top-notch assistance to our clients across various channels.Responsibilities:Respond to customer inquiries via phone, email, and chatOffer general and technical support to our...


  • Lisboa, Lisboa, Portugal Nordicjobsworldwide Tempo inteiro

    Customer Support Agent - Swedish SpeakerAre you a fluent Swedish speaker with a passion for customer satisfaction? We're looking for a talented Customer Support Agent to join our client's FinTech team in Riga, Latvia.Key Responsibilities:Handle phone calls with customer queries and provide resolutions.Record case resolutions in the contact center tool.Ensure...