Swedish Customer Support Representative for Fashion Brand

1 semana atrás


Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

We are a BPO and Contact Center company specializing in omnichannel customer management. We help leading brands enhance their Customer Experience through our commitment to innovation and qualified, dynamic, and multicultural teams.

As a Swedish Customer Support Representative for a prestigious fashion brand, you will be part of our team in Portugal, working with commercial assistants to provide exceptional customer service.

Key responsibilities include:

  • Dealing with customer inquiries and resolving issues in a timely and professional manner
  • Providing product information and recommendations to customers
  • Collaborating with internal teams to ensure seamless customer experience

Requirements:

  • Computer literacy and proficiency in Microsoft Office
  • Customer orientation and strong communication skills
  • Formal and polished language, both written and spoken
  • Motivation, dynamism, and proactivity
  • Native or near-native level Swedish (mandatory)
  • Knowledge of English (valued)

Offer:

  • Base Salary
  • Meal allowance
  • Performance Bonus
  • Working Contract


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