Swedish Customer Support Representative for Fashion Brand
1 semana atrás
We are a BPO and Contact Center company specializing in omnichannel customer management. We help leading brands enhance their Customer Experience through our commitment to innovation and qualified, dynamic, and multicultural teams.
As a Swedish Customer Support Representative for a prestigious fashion brand, you will be part of our team in Portugal, working with commercial assistants to provide exceptional customer service.
Key responsibilities include:
- Dealing with customer inquiries and resolving issues in a timely and professional manner
- Providing product information and recommendations to customers
- Collaborating with internal teams to ensure seamless customer experience
Requirements:
- Computer literacy and proficiency in Microsoft Office
- Customer orientation and strong communication skills
- Formal and polished language, both written and spoken
- Motivation, dynamism, and proactivity
- Native or near-native level Swedish (mandatory)
- Knowledge of English (valued)
Offer:
- Base Salary
- Meal allowance
- Performance Bonus
- Working Contract
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