Customer Service Representative for Fashion Brand

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Customer Service Representative for Fashion Brand

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a leading fashion brand. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone, email, chat, and social media platforms.

Key Responsibilities:

  • Provide product information to customers
  • Handle customer inquiries regarding orders, account accessibility, payments, and stock availability
  • Follow up with customers to ensure satisfaction

Requirements:

  • Fluent level of Dutch (good level of English a plus)
  • Interest in the fashion industry
  • Excellent communication and listening skills
  • Ability to work in a team environment

What We Offer:

  • Long-term fixed-term contract, renewable every year
  • Full-time position with rotating shifts, 40 hours/week
  • Competitive salary (1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation)
  • Reimbursement of initial flight expenses for international candidates
  • Private health insurance and free Portuguese lessons

About the Company:

Our company, Blu Selection, is a multinational organization with a reputation for providing exceptional customer service solutions. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



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