Customer Service Representative for Fashion Brand
Há 1 mês
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a leading fashion brand. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone, email, chat, and social media platforms.
Key Responsibilities:
- Provide product information to customers
- Handle customer inquiries regarding orders, account accessibility, payments, and stock availability
- Follow up with customers to ensure satisfaction
Requirements:
- Fluent level of Dutch (good level of English a plus)
- Interest in the fashion industry
- Excellent communication and listening skills
- Ability to work in a team environment
What We Offer:
- Long-term fixed-term contract, renewable every year
- Full-time position with rotating shifts, 40 hours/week
- Competitive salary (1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation)
- Reimbursement of initial flight expenses for international candidates
- Private health insurance and free Portuguese lessons
About the Company:
Our company, Blu Selection, is a multinational organization with a reputation for providing exceptional customer service solutions. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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