Customer Service Representative for Fashion Brand

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Customer Service Representative for Fashion Brand

Blu Selection is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for our fashion brand in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone, email, chat, and social media platforms.

Key Responsibilities:

  • Provide product information to customers
  • Handle customer inquiries regarding orders, account accessibility, payments, and stock availability
  • Follow up with customers to ensure satisfaction

Requirements:

  • Fluent level of French (a good level of English is a plus)
  • Interest in the fashion field
  • Excellent communication and listening skills
  • Ability to work in a team environment

Benefits:

  • Long-term fixed-term contract, renewable every year
  • Full-time on rotating shifts, Monday to Sunday, 7:00AM-7:00PM, 40h/week
  • Salary conditions: 1040€ gross/month including free accommodation, or 1298€ gross/month excluding accommodation
  • Reimbursement of initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to home country, and private health insurance
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company

About Blu Selection:

Blu Selection is a multinational organisation that provides sales and customer service solutions. We are committed to our employees' career development, language skills, accommodation, and social integration. Our team includes talents from over 80 nationalities worldwide.



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