Customer Service Representative for Fashion Brand
2 semanas atrás
Customer Service Role for Fashion Brand
Blu Selection is seeking a Customer Service Representative to join our team in Lisbon. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients via phone, email, chat, and social media platforms.
Key Responsibilities:
- Provide product information to customers
- Handle customer inquiries regarding orders, account accessibility, payments, and stock availability
- Follow up with customers to ensure satisfaction
Requirements:
- Fluent level of French (a good level of English is a plus)
- Interest in the fashion field
- Excellent communication and listening skills
- Ability to work in a team environment
What We Offer:
- Long-term fixed-term contract, renewable every year
- Full-time work on rotating shifts, Monday to Sunday, 7:00 AM-7:00 PM, 40 hours/week
- Competitive salary conditions, including free accommodation or a monthly stipend
- Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket
- Private health insurance, free Portuguese lessons, and social events
About Living in Lisbon:
- Colourful city views and rich cultural history
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes, and a happy-go-lucky urban life
- Warm climate and sunny beach life next to the Atlantic
About Blu Selection:
- We are a multinational organisation with a reputation for excellence in sales and customer service solutions
- We offer a supportive work environment and opportunities for career growth
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