Customer Service Representative for Fashion Brand

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Customer Service Role for Fashion Brand

Blu Selection is seeking a Customer Service Representative to join our team in Lisbon. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients via phone, email, chat, and social media platforms.

Key Responsibilities:

  • Provide product information to customers
  • Handle customer inquiries regarding orders, account accessibility, payments, and stock availability
  • Follow up with customers to ensure satisfaction

Requirements:

  • Fluent level of French (a good level of English is a plus)
  • Interest in the fashion field
  • Excellent communication and listening skills
  • Ability to work in a team environment

What We Offer:

  • Long-term fixed-term contract, renewable every year
  • Full-time work on rotating shifts, Monday to Sunday, 7:00 AM-7:00 PM, 40 hours/week
  • Competitive salary conditions, including free accommodation or a monthly stipend
  • Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket
  • Private health insurance, free Portuguese lessons, and social events

About Living in Lisbon:

  • Colourful city views and rich cultural history
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes, and a happy-go-lucky urban life
  • Warm climate and sunny beach life next to the Atlantic

About Blu Selection:

  • We are a multinational organisation with a reputation for excellence in sales and customer service solutions
  • We offer a supportive work environment and opportunities for career growth


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