Customer Service Representative for Luxury Fashion Brands

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Luxury Fashion Brands. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities
  • Provide fashion expertise to customers through various communication channels, including phone, email, and social media
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Stay up-to-date on product knowledge and brand information to provide accurate and informed responses
  • Meet or exceed customer satisfaction targets and quality standards
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Free Portuguese lessons and cultural immersion experiences
  • A comprehensive training program to ensure your success in the role
Requirements
  • Fluent German language skills (English is a plus)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Passion for fashion and customer service


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