Swedish Customer Service Representative for Printer Company

Há 1 mês


Lisboa, Lisboa, Portugal Sitel Tempo inteiro
About the Role

We are seeking a highly skilled and motivated Swedish Customer Advisor to join our team at a global leader in the printer industry.

As a Customer Service Specialist, you will be responsible for providing exceptional customer support to our clients, resolving technical issues, and ensuring customer satisfaction.

Key Responsibilities
  • Provide timely and effective customer support via phone and email
  • Resolve customer queries and issues with precision and efficiency
  • Develop and maintain strong relationships with customers
  • Meet and exceed service quality goals, compliance regulations, and productivity targets
  • Stay up-to-date with product knowledge and technical skills
Requirements
  • Native or proficient level of Swedish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication and interpersonal skills
  • Analytical and problem-solving skills with attention to detail
  • Desire to learn and advance, be a curious investigator, and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • EU citizenship or valid work permit for Portugal
  • Local candidate or willing to relocate to Lisbon, Portugal
What We Offer
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare and dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives
  • Job stability
  • Life-long skills and experience
  • Excellent work culture


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