Netflix Swedish Customer Support Representative

Há 9 horas


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Overview: Teleperformance Greece offers a unique opportunity to work with Netflix as a customer support representative. This role is perfect for individuals who are passionate about TV shows and have excellent communication skills.

About the Job: As a Netflix Swedish customer support representative, you will be responsible for providing exceptional service to our subscribers in Sweden. You will communicate with customers through chat and phone, answer their questions, troubleshoot issues, and provide assistance with navigating the Netflix platform.

Responsibilities:

  • Support Swedish-speaking Netflix subscribers
  • Communicate through chat & phone with subscribers
  • Answer how-to questions about payment
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions & navigating on Netflix

Requirements:

  • Excellent Swedish language skills
  • Fluency in English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset

What We Offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
  • Competitive monthly salary of approximately €3,500 plus 2 extra salaries per year (€8,000 total)
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Others: This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.



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