Swedish Customer Service Representative for Printer Company

2 semanas atrás


Lisboa, Lisboa, Portugal Sitel Tempo inteiro
Join Our Team as a Swedish Customer Advisor for a Global Printer Leader

We are seeking a highly skilled and enthusiastic Swedish customer advisor to join our team at a global leader in the printer industry. As a customer service specialist, you will be responsible for providing exceptional support to our Swedish-speaking customers, ensuring their technical queries are resolved efficiently and effectively.

Key Responsibilities:
  • Provide top-notch customer support via phone and email in Swedish
  • Troubleshoot and resolve customer issues with precision and speed
  • Optimize customer technical knowledge and provide solutions to emerging issues
  • Meet and exceed service quality goals, compliance regulations, and productivity targets
  • Create a memorable customer experience that exceeds expectations
  • Collaborate with management to drive business growth and improvement
Requirements:
  • Native or fluent level of Swedish (C2)
  • Advanced level of English (at least C1) for communication and documentation
  • Excellent communication and problem-solving skills
  • Strong analytical and attention-to-detail skills
  • Desire to learn and advance in a dynamic environment
  • High-speed internet access and suitable remote work conditions
  • EU citizenship or valid work permit for Portugal
  • Local candidate or willing to relocate to Lisbon, Portugal
What We Offer:
  • Competitive wages and benefits package
  • Paid professional training and development opportunities
  • Employee discounts and perks
  • Private healthcare and dental insurance
  • Fun and engaging company-wide initiatives
  • Job stability and growth opportunities

We believe in creating memorable associate experiences and offer a dynamic work environment that fosters growth and development. If you are a motivated and customer-focused individual with a passion for the Swedish language, we encourage you to apply for this exciting opportunity.



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