Swedish Speaking Customer Support Representative for iGaming Operations in Cyprus

Há 11 horas


Lisboa, Lisboa, Portugal Nordicjobsworldwide Tempo inteiro
Customer Support Role in iGaming

We are seeking a highly skilled Swedish speaking customer support representative to join our team in Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.

Your Key Responsibilities:

  • Communicate effectively with customers in Swedish, providing timely and professional responses to their inquiries.
  • Maintain a high emphasis on quality, ensuring accuracy and attention to detail in all interactions.
  • Resolve product and service issues by clarifying customer complaints, identifying the root cause, and implementing effective solutions.
  • Escalate requests where necessary, working closely with internal teams to ensure seamless resolution.
  • Stay up-to-date on rules, processes, and licensing requirements, ensuring compliance and adherence to regulatory standards.

What We're Looking For:

  • Native level of Swedish fluency, with excellent communication and public speaking skills.
  • Proven customer service experience, preferably in a similar industry.
  • Strong analytical and problem-solving skills, with the ability to work under pressure.
  • Proficiency in computer software and touch typing, with a high level of technical aptitude.

What We Offer:

  • An excellent work environment, with a focus on teamwork and collaboration.
  • A competitive salary package, including a monthly incentive bonus.
  • Relocation assistance, including flights, transportation, and accommodation for two weeks.
  • Ongoing training and development opportunities, to support your career growth.

Why Cyprus?

  • A unique blend of traditional and modern culture, with a vibrant expat community.
  • A stable and secure environment, with low crime rates and a high level of safety.
  • Excellent healthcare and education systems, with a range of cultural and recreational activities.


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