Customer Service Representative for Printer Company
1 semana atrás
We are seeking a highly skilled and experienced Dutch Customer Advisor to join our team at Sitel Corp. in Lisbon, Portugal.
Company OverviewSitel Corp. is a leading provider of customer experience solutions, with a focus on delivering exceptional service to our clients and their customers.
SalaryThe estimated salary for this position is €35,000 - €45,000 per annum, depending on experience.
Job ResponsibilitiesThis role involves providing top-notch customer support to our clients through phone and email, troubleshooting and resolving customer queries efficiently, and meeting or exceeding service quality goals, compliance regulations, and productivity targets.
Required Skills and Qualifications- Dutch Language Proficiency: Native or proficient level (C2)
- English Language Proficiency: Advanced level (at least C1) both verbal and written
- Communication Skills: Strong communication skills, excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and Problem-Solving Skills: Analytical and problem-solving skills with strong attention to detail
- Desire to Learn and Advance: Desire to learn and advance, be a curious investigator, and problem solver
- EU Citizenship or Work Permit: EU citizenship or valid work permit for Portugal
- Relocation: Willingness to relocate to Lisbon, Portugal
- Competitive Salary: Estimated €35,000 - €45,000 per annum
- Paid Professional Training: Opportunities for paid professional training and development
- Employee Discounts: Access to employee discounts and benefits
- Private Healthcare and Dental Insurance: Private healthcare and dental insurance after six months of employment
- Growth Opportunities: Opportunities for growth and career advancement
- Fun and Engaging Work Environment: A fun and engaging company-wide environment, including the EverBetter wellness program
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