Norwegian Customer Advisor for Printer Company
2 semanas atrás
We are seeking a highly skilled Norwegian Customer Advisor to join our team at a leading printer company. As a key member of our customer support team, you will be responsible for providing exceptional service to our Norwegian-speaking clients.
Key Responsibilities- Provide technical support and troubleshooting assistance to customers via phone and email
- Solve complex customer issues with precision and efficiency
- Develop and implement solutions to optimize customer technical knowledge
- Meet and exceed service quality goals, compliance regulations, and productivity targets
- Collaborate with the management team to drive business growth and improvement
- Native or proficient level of Norwegian (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator, and problem solver
- High-speed internet access and appropriate conditions for remote work
- EU citizenship or valid work permit for Portugal
- Local candidate or willing to relocate to Lisbon, Portugal
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare and dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
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