German Speaking Customer Service Representative for Financial Services Company
Há 1 mês
Job Title: German Speaking Customer Service Representative for Financial Services Company
About the Role: We are seeking a highly motivated and fluent German speaking Customer Service Representative to join our team in Lisbon. As a Customer Service Representative, you will be responsible for providing excellent customer care to clients via phone and email, answering their queries and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Provide accurate and timely information to customers regarding their credit card statements, card activation/deactivation, loyalty programs, and payment queries
- Work closely with the customer service team to resolve any issues or concerns
- Meet and exceed customer satisfaction targets
Requirements:
- Fluent German language skills
- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Relocation assistance for successful candidates
About Us: Talingual is a specialist multilingual recruitment agency, finding language talent for our clients across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
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