German Speaking Customer Service Representative
Há 18 horas
We are seeking a skilled German-speaking Customer Service Representative to join our team in Lisbon. In this role, you will work collaboratively with our client to provide top-notch support to their customers.
Key Responsibilities:
- Address customer inquiries via various channels, including chat, email, and phone.
- Evaluate customer concerns and implement necessary measures to fulfill their requirements.
- Collaborate with teams across different locations to achieve aligned goals.
- Report system irregularities and customer-facing issues to the appropriate department.
Requirements:
- Willingness to work in shifts and flexibility to adapt to changing situations.
- German language proficiency at C1 level or higher.
- English language skills to a business standard.
- Excellent written and verbal communication skills, as well as high interpersonal skills.
What We Offer:
- A permanent working contract with a dynamic and ever-changing work environment.
- A food allowance paid monthly.
- Health Insurance.
- Birthday Day: 1 Extra leave day per year.
- Referral Program.
- Home Office: 2 days in the office and 3 days from home on average per week.
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