German Speaking Customer Service Representative
4 semanas atrás
Customer Support Role Overview
We are seeking a highly skilled and multilingual customer support professional to join our team at Language Matters. As a German speaking customer service representative, you will be responsible for managing customer orders, responding to enquiries, and providing exceptional customer service.
Key Responsibilities:
- Manage customer orders, processing sales orders and handling invoices
- Proactively deal with returns, delivery and order issues
- Be the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
- Ensure all client account records are kept up to date
- Work alongside the sales team and other departments where required
About You:
We are looking for a confident and fluent German speaker with strong communication skills. You will possess excellent organisational skills and be able to work well in a fast-paced environment. Previous experience in customer care, sales administration, client support or account management is essential.
Requirements:
- Fluent in English and German, with ideal proficiency in Dutch or French
- Previous experience working in customer care, sales administration, client support or account management
- Strong communication and organisational skills
- Able to work well in a fast-paced environment
What We Offer:
We offer a dynamic and supportive work environment, with opportunities for career progression and professional development. If you are a motivated and customer-focused individual, we would love to hear from you.
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