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Customer Service Representative for Entertainment Company

2 meses atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you a talented communicator with a passion for delivering exceptional customer experiences? We're seeking a Customer Service Representative to join our team in Lisbon, Portugal.

As a Customer Service Representative, you will be responsible for providing top-notch support to our customers via phone, email, and chat. Your responsibilities will include:

  • Assisting customers with their queries related to their subscription, invoicing, and troubleshooting
  • Providing account and application support to customers
  • Delivering a high-quality service to ensure a superior customer experience

To succeed in this role, you will need to be a native French speaker with a minimum B2 level in English, already based in Portugal, and motivated and committed to your work. Previous experience in customer service is a plus.

What's in it for you?

We offer a competitive salary package, including a gross monthly salary of 895€, a performance bonus of up to 100€ per month, meal vouchers, reimbursement of transportation costs, and private health insurance and dental plan.

About the Company:

Our company is a global Customer Experience Specialist with a presence in over 50 countries and a team of over 50,000 employees. We're committed to delivering exceptional customer experiences and are looking for talented individuals to join our team.