Customer Support Representative for International Entertainment Company
Há 7 dias
At Blu Selection, we are seeking a skilled Customer Support Representative to join our international team in Lisbon. This is an exciting opportunity to work with a global presence and provide exceptional customer experiences on behalf of leading brands.
About the RoleThis is a full-time remote position that requires strong communication skills, attention to detail, and a passion for delivering high-quality customer service. As a Customer Support Representative, you will be responsible for:
- Providing timely and effective assistance to customers via phone, email, and chat regarding subscription inquiries, invoicing, and software functionality.
- Offering account and application support to customers, ensuring seamless interactions and resolving issues efficiently.
To succeed in this role, you should possess excellent language skills, with a minimum B2 level in English and native fluency in French. Previous experience in customer service is a plus, but not required. We offer a dynamic and supportive work environment where you can grow and develop your skills.
What We OfferWe provide a competitive salary package, including:
- A monthly gross salary of €10,102 (calculated based on 895€ x 14 months)
- A performance bonus of up to €1,400 per month (100€ x 14 months)
- Meal vouchers of €101 per month (7.23€ x 14 days)
- Reimbursement of some transportation costs
- Private health insurance and dental plan after six months
We pride ourselves on being a flexible employer, offering a 6-month contract with rotational working hours: Monday to Sunday, 08:00 to 21:00. If you're motivated, committed, and passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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