Customer Service Representative for Video Streaming Support

Há 7 dias


Lisboa, Lisboa, Portugal Cognizant Tempo inteiro

Embracing the Future of Entertainment

About Our Company

Cognizant, a global leader in digital transformation, is seeking a talented Customer Service Representative to join our team in Lisbon. As a key member of our multicultural support team, you will be at the forefront of delivering exceptional customer experiences for our video streaming service.

About the Role

We are looking for a skilled and empathetic individual to provide top-notch multi-channel support to our customers. You will be responsible for handling customer inquiries via phone, email, and chat, identifying issues, and resolving them efficiently. Your strong communication skills, both verbal and written, will enable you to build trust with our clients and provide tailored solutions.

Requirements

To succeed in this role, you must have:



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