Customer Service Representative Spanish
3 semanas atrás
Are you passionate about entertainment?
We are recruiting Spanish speakers to work in a magical streaming service platform. Our client is a multinational American company leader in the mass media and entertainment industry.
Job Mission:
- Assist viewers through phone and/or chat regarding different queries
- Provide account and application support to viewers namely with regards to software functionality
- Provide technical support and troubleshooting of system configurations and network settings
- Provide accurate and real-time responses to the viewer's inquiries
Requirements:
- Native or Proficient Spanish (C2)
- Passionate about entertainment and media enterprise
- Excellent communication skills coupled with empathy, team spirit and customer-oriented
- Familiarity with digital streaming services and devices
- Have a positive and can-do attitude
- Previous experience in Customer Service is highly valued
- For non-EU residents, it is mandatory to have a valid work permit
Benefits:
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket
- Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more
- Work with a diverse environment with people from over 15 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more
- We promote inter-company mobility to work at any of our sites around the world
- New and modern offices located in Lisbon
Our client is a multinational American company leader in the mass media and entertainment industry.
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