Spanish Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Customer Support Agent - Spanish

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent - Spanish. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide support across multiple channels, including phone, email, and chat
  • Work collaboratively with internal teams to resolve complex customer issues
  • Meet and exceed customer satisfaction targets
  • Stay up-to-date with product knowledge and industry trends
Requirements:
  • Fluency in Spanish (C2 Level or Native)
  • Good knowledge of English (B2 level)
  • Availability to work in rotating shifts
  • Previous experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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