Spanish Customer Support Representative
Há 1 mês
Aethercore is looking for a skilled Spanish Customer Support Representative to join our team in Lisbon, Portugal. This role offers the opportunity to develop customer relationships and deliver high-quality service across multiple support platforms.
Key Responsibilities:- Represent Aethercore as a worldwide brand
- Demonstrate exceptional communication skills to deliver top-notch service
- Develop strong customer relationships and ensure a seamless experience
- Troubleshoot issues using open-ended questions, support documents, and system training
- Offer tailored solutions to common problems or frequently asked questions
To succeed in this role, you will require:
Requirements:- Proficiency in Spanish (C2 level) and English (B2 level)
- Previous experience in customer/technical support (preferable but not necessary)
- EU passport, residence card from Portugal, or Ukrainian refugee certificate
We offer a competitive package, including:
Benefits:- Fixed salary: $42,000 per annum
- Flexible career path for growth and development
- Meal vouchers and holiday bonuses
- Private health insurance after 6 months
- Permanent contract with a probation period of 30 days
- Administrative assistance for documentation
- Free Portuguese lessons and sports activities
Aethercore provides relocation assistance for international candidates, including reimbursed flight tickets, accommodation in a company-shared apartment, airport pick-up, and administrative assistance with registration in Portugal.
About Aethercore:Aethercore is a leading organization dedicated to delivering exceptional service and support to our customers worldwide.
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