Senior Spanish Customer Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Apply2Day Tempo inteiro

About Apply2Day

We are a dynamic and customer-centric company redefining the way we interact with our clients. Our mission is to provide exceptional support services that exceed expectations.

Job Summary

We are seeking a highly skilled Senior Spanish Customer Support Specialist to join our team in Greece. As a key member of our customer service department, you will be responsible for delivering top-notch support to our customers through various communication channels.

Key Responsibilities

  • Manage incoming calls and resolve customer inquiries efficiently
  • Identify and assess customer needs to achieve satisfaction
  • Build trust through open and interactive communication
  • Provide accurate and complete information using available methods and tools
  • Keep records of customer interactions and process customer accounts
  • Follow established communication procedures, guidelines, and policies

Requirements

  • EU holder
  • Native or near-native Spanish language (C1-C2)
  • Very good command of English language (B2)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

What We Offer

  • Competitive remuneration package: €60,000 - €80,000 per year (based on experience)
  • 14 salaries per year
  • Extra bonus depending on performance appraisal
  • Health care benefits
  • Numerous other discounts
  • Relocation Cost (for candidates outside Greece)

Why Relocate to Greece?

Greece offers an affordable living, a great work-life balance, and a unique blend of ancient history and modern culture. You'll enjoy a relaxed lifestyle, delicious food, and a strong sense of community. Plus, our office has an amazing view If you're looking for a change of pace and a new adventure, consider relocating to Greece and joining our team as a Senior Spanish Customer Support Specialist.



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