Customer Service Representative with Expertise in Spanish Communication
Há 1 mês
We are seeking a highly skilled Customer Service Representative to join our team at Smart-Recruitments. This is an exciting opportunity for a Native Spanish speaker with strong communication skills to work with top global brands in Lisbon.
About the RoleAs a Customer Service Representative, you will be responsible for communicating with customers via phone, chat, and email. Your primary goal will be to resolve cases efficiently, maintain customer satisfaction, and represent a major brand.
Key Responsibilities- Communicate with customers in a professional and empathetic manner;
- Monitor and resolve cases to ensure quick resolution;
- Maintain customer satisfaction while representing a major brand;
- Develop and sustain strong relationships with partners;
To succeed in this role, you will need:
- Native Spanish language proficiency;
- Proficient English communication skills;
- Strong communication, interpersonal, and problem-solving abilities;
- Basic computer knowledge and technical skills;
- Ability to multitask effectively;
- Team-oriented mindset with the ability to thrive in a fast-paced environment.
At Smart-Recruitments, we offer a competitive monthly salary of €**€2500-€3500** depending on experience, as well as:
- Health benefits and various discounts;
- Full training provided by certified instructors;
- Opportunities for career advancement and professional development.
Working with us offers a unique chance to develop your skills and build a successful career in customer service. If you have what it takes to excel in this challenging yet rewarding role, apply now
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