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We are seeking a highly skilled Customer Service Representative fluent in French to join our team at Cross Border Talents. Based in Porto or Lisbon, Portugal, or working remotely, you will provide exceptional customer service to clients while leveraging your language skills.
**About the Role:**
This is an exciting opportunity for a motivated and enthusiastic individual who can thrive in a fast-paced environment. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing tailored solutions.
**Key Responsibilities:
- Fluently communicate with customers in French and English via phone, email, and chat platforms;
- Provide accurate and efficient resolutions to customer complaints and concerns;
- Collaborate with internal teams to resolve complex customer issues;
- Stay up-to-date on product knowledge and industry trends to offer expert advice;
**Requirements:**
To succeed in this role, you must possess:
- Fluency in French (C2) and English (B2);
- A valid EU passport or residence permit;
- The ability to work in a remote setting and in Porto or Lisbon, Portugal;
- Strong communication and problem-solving skills;
**What We Offer:**
In addition to a competitive salary of €35,000 - €45,000 per year, we provide comprehensive training, health insurance coverage, and relocation assistance for candidates from abroad. This is an excellent opportunity to work in a multicultural environment and develop your skills in customer service.
If you are a highly motivated and organized individual with a passion for delivering exceptional customer experiences, please submit your application. We look forward to welcoming you to our team.
