Airline Customer Success Representative with Portuguese Language Expertise
1 semana atrás
Welcome to this exciting opportunity at BlueLink International CZ
About Us
We are an international Air France company based in Prague, a leader in the customer service sector with over 520 employees from 74 nationalities and 22 spoken languages. Our scope is the airline and luxury industries, and our mission is to deliver exceptional customer experiences.
Our Team Culture
At BlueLink International CZ, we believe in building strong relationships through culture and empathy. Our team members consistently demonstrate excellence and customer-centric thinking. We prioritize human connections and strive for a harmonious work environment.
What We Offer
Remote work flexibility with up to 40 days of working abroad per year
Ongoing training and long-term development opportunities
A travel fund of up to 12,000 CZK annually for you, your family, or friends
Meal tickets worth 160 CZK per working day
23 days of holiday leave, including 3 extra days off
Discounted air tickets with Air France, up to 90% off
Growing opportunities, with 90% of team leaders/managers hired internally
A stable work environment with a permanent contract and enjoyable atmosphere
Private medical assistance for you and your relatives
Discounts with local shops in the Florentinum building
A referral program and regular company events
An attractive salary estimated around 25,000-35,000 CZK monthly, depending on experience
Your Role and Responsibilities
As an Airline Customer Success Representative with Portuguese language expertise, you will:
Help customers with various requests across different channels
Act as a link between partners and customers
Establish and maintain positive relationships with customers, colleagues, and supervisors
Pursue growth and learning opportunities within the company
Requirements
An open and friendly personality, with excellent communication skills
Proficiency in English and Portuguese, with daily usage expected
Previous experience in customer service is a significant asset
We invite motivated individuals to share their CVs in English for consideration.
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