Airlines Customer Service Representative with Italian Language Expertise
1 semana atrás
We are seeking a skilled Airlines Customer Service Representative to join our team at Talingual. This exciting role will involve representing a well-known airline company, providing exceptional customer care to clients in Italy and the surrounding regions.
About the RoleAs a Customer Airline Advisor, you will be responsible for responding to customer inquiries via phone and email, offering support and solutions related to pre- and post-bookings. Your excellent communication skills in Italian and English will enable you to build strong relationships with customers, ensuring their needs are met and exceeded.
Responsibilities- Respond to customer inquiries via phone and email in Italian and English
- Provide accurate and helpful information regarding pre- and post-bookings
- Offer solutions and support to resolve customer issues
- Maintain high levels of customer satisfaction through effective communication and problem-solving
To succeed in this role, you will need:
- Excellent communication skills in Italian and English (verbal and written)
- Previous experience in a customer service role
- Desirable: experience in the hospitality/travel industry
- Ability to multitask and work efficiently under pressure
- Eagerness to learn and develop new skills
We offer a competitive salary and a range of benefits, including:
- Daily meal vouchers
- Private healthcare and dental insurance
- Employee discounts
- Flexible working hours
Talingual is a specialist multilingual recruitment agency, connecting language talent with clients across Europe, the Middle East, Africa, and Asia. We pride ourselves on delivering personalized support and guidance to our candidates, ensuring they thrive in their new roles.
Estimated Salary: €35,000 - €40,000 per annum, depending on experience and qualifications.
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