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Multilingual Customer Service Representative with Italian Language Expertise
2 meses atrás
Job Overview:
We are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Cross Border Talents. As a native Italian speaker with a strong command of English, you will be responsible for delivering exceptional customer service via email, chat, and phone.
Key Responsibilities:
- Respond to customer inquiries through various communication channels, ensuring timely and accurate resolutions.
- Provide personalized support to meet the unique needs of each customer, fostering a positive and seamless experience.
- Collaborate with internal departments to efficiently process customer requests, maintaining high standards of service quality.
- Ensure the confidentiality and security of customer information at all times.
Requirements:
- Native Italian speaker with proficient English skills (B2 level or higher).
- Prior experience in customer support is highly valued but not required.
What We Offer:
- A competitive compensation package: 1360 euro gross per month, including base salary, allowances, and benefits.
- A dynamic and flexible working environment: 40 hours per week on a rotational shift pattern from Monday to Sunday, with regular breaks and opportunities for growth.
- Ongoing training and development: 15 fully paid working days to enhance your skills and knowledge.
- An attractive benefits package: 22 days of vacation per year, relocation assistance, and more.
If you're passionate about delivering exceptional customer service and possess the necessary language skills, we encourage you to submit your application. Our recruitment team will review your profile and contact you to discuss further.
