Italian Language Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Description: As an Italian Language Specialist - Customer Service Representative at Cross Border Talents, you will play a vital role in ensuring seamless communication with our clients. You will be responsible for handling customer inquiries via email, phone, and chat with professionalism and efficiency.

Key Responsibilities:

  • Support customers with product details, order-related questions, and troubleshooting technical issues
  • Collaborate with internal teams to escalate and resolve complex issues
  • Maintain customer satisfaction through personalized assistance
  • Record and manage customer interactions accurately in the CRM system

Requirements:

  • Native or fluent in Italian (C2 level)
  • Proficiency in English (minimum B2 level)
  • No previous experience required – perfect for entry-level candidates
  • A positive attitude with a willingness to learn and grow
  • Availability to work on-site in Lisbon

What We Offer:

  • Competitive salary package estimated at €32,000 per annum
  • Private health insurance and other benefits
  • Relocation support (if applicable)
  • Paid training program to set you up for success
  • A multicultural and dynamic workplace
  • Career progression opportunities within the company

Work Schedule: Monday to Saturday: 07:00 to 19:00 (Rotational shifts). Days Off: Sunday and 1 additional rotational day during the week.



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