Senior Italian Language Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Buscojobs Portugal is a company that values excellent customer service and is seeking a highly skilled Italian Language Support Specialist to join our team.

About the Role

This role offers the opportunity to work in a multicultural environment, providing first contact resolutions to customer queries, offering specialized customer support through written and phone communication, and building meaningful relationships with customers.

Responsibilities
  • Provide exceptional customer service and resolve issues efficiently
  • Utilize strong communication skills to communicate effectively with customers via phone and email
  • Work collaboratively with management to achieve customer service quality goals and productivity targets
Requirements

To succeed in this role, you will need:

  • Native or proficient level of Italian (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong analytical and problem-solving skills with attention to detail
  • Ability to learn and advance in a fast-paced environment
What We Offer

We offer a competitive salary of €35,000 - 45,000 per year, depending on experience, as well as a range of benefits, including:

  • A signing bonus
  • Relocation package for candidates willing to relocate to Portugal
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
About Us

At Buscojobs Portugal, we believe in creating memorable associate experiences. Our company culture values employee growth and development, and we offer a fun and engaging work environment.



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