Turkish Language Support Specialist
Há 4 dias
goFLUENT is a global digital training strategy provider for companies. We accelerate language learning through our unique platform, which combines AI-powered technology and human interaction.
We are a mission-driven SaaS company that believes in equal opportunities for all employees, regardless of their native language. With 1000+ employees worldwide, we offer a dynamic international environment.
About the Job
You will be part of our team as a Turkish Language Support Specialist, working closely with Sales/Customer Success Management to ensure seamless client interactions. Your primary responsibility will be to provide customer service, actively solving doubts and offering guidance on language, goFLUENT services or issues.
Key Responsibilities:
- Manage relationships with clients/learners taking goFLUENT lessons/training.
- Assist learners via calls or emails, resolving customer complaints and ensuring continuous follow-up on training progress.
- Conduct demo calls and assist Account Managers/Sales as deemed necessary.
What You'll Need
To succeed in this role, you must have:
- Minimum 1 year experience in customer service, call centers, or client relations.
- Strong oral and written communication skills, with fluency in Turkish and another language (Arabic, French, German, Spanish, or Italian).
- Excellent command of English required.
- Proactive, responsible, disciplined, and able to multitask.
Estimated Salary: €35,000 - €45,000 per annum, depending on qualifications and experience.
Benefits
We offer a dynamic startup-like experience within the security of a fast-growing Swiss-based company, providing opportunities for growth and development. Our benefits include:
- World-class learning experience by being a goFLUENT learner.
- Full onboarding and ramp mentoring program.
- Dynamic international working environment.
We look forward to welcoming a talented individual to join our team as a Turkish Language Support Specialist
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