Turkish Speaking Customer Support Specialist
Há 1 mês
At David Kennedy Recruitment, we deliver innovative recruitment services globally, connecting candidates and clients seamlessly. Our collaborative approach helps businesses thrive in a rapidly changing world.
The RoleWe are working with a leading Outsourcing/BPO consultancy seeking to onboard a Turkish-speaking customer support specialist for their Lisbon office. This is a full-time position with a competitive base salary.
Key Responsibilities- Provide support to content creators/influencers across social media on subscription management, account management, technical troubleshooting, and marketing tool utilization.
- Conduct outbound phone calls to ensure customers understand provided information; offer product and tool support to enhance client experience.
- Identify trends and solve problems facing multiple small-to-medium business clients.
- Flawless communication skills in Turkish (C2) and English (B2).
- Ability to work efficiently under deadline pressure.
- Excellent accuracy and attention to detail.
- Proven ability to work independently with minimal supervision.
- Strong problem-solving skills to deliver customer-focused solutions.
- Affordable accommodation provided by the employer.
- Cafeteria on site.
- Training paid.
- A dynamic multilingual team with a positive atmosphere.
- Relocation support with a room for candidates from further away.
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Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiroAbout the RoleWe are seeking a highly skilled Turkish-speaking customer support professional to join our team at Wibit Consulting & Services (Wibitcs) in Lisbon, Portugal. This is a full-time position offering a competitive base salary.
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