Turkish Speaking Customer Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro
About Us

At David Kennedy Recruitment, we deliver innovative recruitment services globally, connecting candidates and clients seamlessly. Our collaborative approach helps businesses thrive in a rapidly changing world.

The Role

We are working with a leading Outsourcing/BPO consultancy seeking to onboard a Turkish-speaking customer support specialist for their Lisbon office. This is a full-time position with a competitive base salary.

Key Responsibilities
  • Provide support to content creators/influencers across social media on subscription management, account management, technical troubleshooting, and marketing tool utilization.
  • Conduct outbound phone calls to ensure customers understand provided information; offer product and tool support to enhance client experience.
  • Identify trends and solve problems facing multiple small-to-medium business clients.
Requirements
  • Flawless communication skills in Turkish (C2) and English (B2).
  • Ability to work efficiently under deadline pressure.
  • Excellent accuracy and attention to detail.
  • Proven ability to work independently with minimal supervision.
  • Strong problem-solving skills to deliver customer-focused solutions.
Benefits
  • Affordable accommodation provided by the employer.
  • Cafeteria on site.
  • Training paid.
  • A dynamic multilingual team with a positive atmosphere.
  • Relocation support with a room for candidates from further away.


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