Multilingual Customer Service Representative
Há 5 dias
We are seeking Multilingual Customer Service Representatives to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service and technical support to our clients across various industries. Your primary goal will be to identify customers' needs, deliver effective solutions, and ensure their satisfaction.
**Responsibilities:**
- Identify customers' needs and provide tailored solutions
- Assist customers with billing inquiries, transactions, and resolution of issues in a timely manner
- Help customers place orders and address related issues
- Troubleshoot or escalate technical issues and assist customers with account-related problems
- Follow standard diagnostic procedures to handle frequently asked questions effectively
- Turn every customer into a happy one by providing excellent service and support
**Requirements:**
- Fluency in Italian and strong communication skills
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- Empathetic soul with strong communication skills that match
- Positive and adventurous attitude
- Willingness to learn and soak up knowledge and experience
**Benefits:**
- Competitive monthly salary (estimated €2,500-€3,000 per month) + 2 extra salaries per year
- Complete relocation support, including flight tickets, hotel accommodation, and help with finding a house
- Health care benefits and numerous discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community initiatives
- Free online Greek language courses
- State-of-the-art premises with relaxing break areas
**Join us at Headhunt International and take advantage of this unique opportunity to advance your career and work with a multinational company.
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