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Multilingual Customer Support Representative in Bulgaria
2 meses atrás
We are seeking a French-speaking Multilingual Customer Support Representative to join our team in Sofia, Bulgaria. As a key member of our team, you will be responsible for providing top-notch customer service to French-speaking clients on behalf of industry-leading brands.
Our ideal candidate is fluent in French and has intermediate English skills. They should possess a secondary diploma and have sales experience, preferably in retail, hospitality, or administration. Experience with MS Office is also an advantage. If you are proactive, communicative, and enjoy working with people, we would love to hear from you
In this role, you will be conducting inquiries about clients' experiences and opinions about provided services, gathering information through surveys, and actively following up on calls and their results. Your primary goal will be to provide exceptional customer support and help us improve our services.
To succeed in this position, you will need to be willing to learn and adapt to new situations. You should also be positive and enthusiastic, with excellent communication and interpersonal skills. Our company offers a fast-paced environment where you can grow professionally and develop your skills.
As a valued member of our team, you will enjoy a competitive salary above the local average, numerous benefits, including relocation support, accommodation assistance, and social events. We offer a comprehensive initial training program and opportunities for advancement within the company.
Bulgaria, being a culturally rich and diverse country, offers an exciting opportunity to immerse yourself in Eastern European culture while maintaining connections with Western European business partners. Come and join our dynamic team in Sofia, Bulgaria, and discover a unique blend of traditions and innovation.
The estimated salary for this position is around 20,000 EUR per annum, depending on your level of experience and qualifications.
